Description

This FASCIQ® Professional Cupping Set contains 14 silicone cups in 10 different diameters, making it very versatile. All cups are made of high-quality silicone with a special grip addition. As a result, the cups offer extra grip during application. Ideal in combination with the free fascia cream included in the package! The kit is suitable for daily professional clinical use.

Contents of the FASCIQ® Professional Cupping Set:

FASCIQ ® Cellulite Cupping Set (4 Sizes)
ø 4.5 cm, 6cm, 7.5cm and 10cm
FASCIQ® Grip 2 Cups (1*Small + 1*Large)
ø 5.5 7cm and 7cm
FASCIQ® Grip Facial Cupping Set (2*Mini + 2*Medium)
ø 1.5cm and 3.8cm
FASCIQ® Trigger point Sports Cupping Set (2*Large + 2*Small)
ø 5.7cm and 6.7cm
FASCIQ® Fascia Cream 150ml
Gentle cream to provide cupping massage with.

Use of the professional cupping set

Silicone cupping sets can be used both for one-spot cupping and for massage cupping. Once the cup is placed on oiled skin, it can be moved back and forth gently. This increases blood flow and relaxes muscles very effectively. Unlike traditional massage sets, using our FASCIQ® professional cupping kit is not painful. Our cups distribute the pressure on your skin evenly. This will improve the adhesion of the cups and prevent pain during the massage. With the ergonomic design of the FASCIQ® cupping cups, they provide good suction while also being more comfortable and firm in the hand than other cups. As a result, your hands won’t bother you while massaging. By using the cupping set, you improve blood circulation and increase your energy levels. It also reduces fat deposits, cellulite, scar tissue and relieves painful or tense muscles. With our cellulite cups, you promote the production of collagen and get rid of waste products. From now on, you no longer have to feel insecure and can enjoy radiant, smooth and soft skin again!

FAQ

Order

How can I place an order?

1. Click on the “Shop by Brand” or “Shop by Category” tab.

2. Click on the ‘category’ you wish to search.

3. Select ‘add to cart’ once for each item required. For items with colour variations click ‘select options’ or select the image of the product and enter the amount of each colour of item you would like to order.

4. To check the order or make amendments hover over the blue shopping bag in the header (upper right corner) and click ‘view cart’. If required delete mistakenly ordered items. To add further items click the ‘shop’ tab and continue creating the order.

5. Finally check the order by selecting ‘view cart’ by hovering over the shopping bag in the upper right corner.

6. Click the button ‘proceed to checkout’ if you have checked the cart and would like to order the items in it.

7. If you already have an account, you can login with your existing account. If you do not have an account yet you could choose to register or to proceed as a guest. If you register you do not have to fill in all of your personal information for your next order.

8. Enter all required information on the checkout page. Choose your preferred payment method, enter the details and click ‘place order’.

9. You will receive an email confirming the order and its order number.

10. When using Bank Transfer you can deposit the payment for the order into our account mentioned in the order confirmation referencing the order number.

11. Once funds are received the order will be processed and a tracking number for the package will be emailed to you. You can monitor parcels by clicking track my item. You will receive an email confirming completion of the order.

Where can I find my order information?

When you place an order, you will receive the confirmation in your email. You can also find the order information when you log into your account and click on orders.

How can I add a coupon to my order?

You can add a coupon to your order when you go to your shopping cart. Beneath the cart totals you should fill in the code of the coupon and press apply coupon. Now your coupon is added to your order.

Payment

What forms of payment do you offer?

We offer the following forms of payment:

PayPal

American Express

VISA

Bank Transfer

MasterCard

Afterpay

Something went wrong while paying for my order

When something went wrong while paying for your order please contact us [email protected] or telephone Tony on 0411 129 759.

Delivery

How long does delivery take?

We will endeavor to ship the orders on the next business day. THYSOL has partnered with Australia Post and can therefore offer reliable, rapid delivery times, and most importantly with tracking. Estimate delivery times throughout Australia (standard delivery):

Brisbane: 2 business days

Sydney: 3-4 business days

Melbourne: 3-4 business days

Adelaide: 5-6 business days

Perth: 5-6 business days

Darwin: 5-6 business days

Do you offer express delivery?

Yes, we offer express delivery. When you choose express delivery you will receive your order normally within 1-4 business days.

How much does shipping cost?

All orders above $175 have free standard shipping. The shipping rates for order below $175 are:

Standard (ETA: 3-7 business days): $12.95

Express (ETA: 1-4 business days): $19.95

FREE Click & Collect - from our Depot at 1 Seib Road Eumundi, QLD

New Zealand: Standard (ETA: 3-7 business days): $14.95

Express (ETA: 1-4 business days): $24.99

How can I track my order?

To track your order, please visit the tracking a parcel page of Australia post and fill in your tracking number.

Warranty

Do you offer a warranty on your products?

Yes, absolutely!!**. All of our products are designed with quality and durability in mind. In the rare case warrantee is required a standard warranty period of 30 days for all products applies (from the date of purchase) unless otherwise stated;

Kinesiology tape

Veterinary kinesiology tape

Fascia massage tools

Silicone cupping sets

IASTM tools (Lifetime Guarantee*)

Floss bands

Trigger point massage tools

Fascia gun (1-year warranty)

Fascia cream & wax

Training Equipment

Resistance Bands

Acupressure cross patches

Kinesiology taping books

Pre taping sprays

Taping accessories

*Applies under normal clinical usage **No warranty for commercial usage All products can be returned within 30 days after purchasing keeping the return conditions in mind. If you would like to request a return/exchange or report an issue, please send an email to [email protected] and we will review your specific case.

Return Policy

What is the return period?

Our return policy is 30 days after product purchase. If you return your goods within 30 days we can offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

What are the return conditions?

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Several types of goods are exempt from being returned.

Gift cards

Downloadable software products

Some health and personal care items

There are certain situations where only partial refunds are granted: (if applicable)

Books with obvious signs of use

CD, DVD, software that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Do you replace products?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send an email to [email protected] and wait for a reply from our sales team (within 5 working days) before sending your item to us.

Do I have to pay return costs?

Unless otherwise agreed, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

How can I return a product?

If you want to return, or exchange an item send us an email to [email protected] include a brief description with the reason of returning the product, the original order number and a photo/video if applicable. Wait for a reply (within 5 working days) before sending your item to us. To complete your return, we will require a receipt or proof of purchase and LOT/Batch number from the packaging (where applicable). Please do not send your purchase directly back to the manufacturer.

How does the shipping of the return work?

If requested, to return your product, you should mail it to: THYSOL Australia, C/o Zebra Lymphatic, 1 Seib Road, Eumundi, Queensland, 4562 Australia.

Depending on where you live, the time it may take for an exchanged or replacement product to reach you, may vary.

If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

Sometimes postage goes missing. THYSOL Australia’s responsibility ceases once we have deposited your products with the postage contractor. We highly recommend when checking out with your order online that you consider; signature on delivery/loss or damage insurance. If items don’t arrive at the end destination we will lodge a dispute query with the freight carrier. In out experience even in favourable cases a reimbursement of up to $50 may be possible therefore insurance should always be considered.

When will I receive the refund?

Once your return has been received and inspected, we will send you a confirmation email. We will confirm the approval or rejection of your refund. If you are approved, then your refund will be processed (to the bank details you have provided to us) via direct credit to your Bank account, within approximately 10 working days.

I haven’t received my refund yet. What should I do?

If you think you haven’t received your refund yet, first check your bank or Paypal account. Then contact your card company, it may take some time before a refund is officially posted to your account. Alternatively, contact your bank or Paypal. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] or telephone Tony on 0411 129 759.

Account

How do I create an account?

Follow the next steps to change your password:

Log into your account

Go to your account details

Press edit

Fill in your current password and your new password

Press save changes

How can I change my shipping address?

Follow the next steps to change your password:

Log into your account

Go to your dashboard

Go to shipping address

Change your address

Press save address

Additional information

Weight	0.805 kg
Dimensions	14.5 × 20 × 10.5 cm

Happy with product, disappointed that I paid for express postage and it took over a week to arrive…

The products are good quality and I’ve had incredible benefits using them.
Unhappy about paying extra for express postage and it wasn’t sent express… 😔

Quality materials and fast delivery

Great cupping set for a range of applications.

Smooth and easy

Incredibly smooth and easy to use and perfectly coupled with fasiq cream. The glide is amazing

Excellent set

Very pleased with my purchase of this set! It's a great way to start. Allowing me to figure out what cups I prefer. The trigger point cups are very powerful! I also love working with the cellulite cups and regular/plain cups! Great for reducing muscle pain, increasing movement and toning the skin! The larger facial cup has been amazing for jaw stiffness and discomfort too! Highly recommend purchasing these quality cups over any cheaper ones!!!

Love it

Great quality and value for money

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